At ShinyGal, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.

 

shipping processes

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.

  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • As most of our clothings are handmade, It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.

  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

SHIPPING

ATTNETION: We don't accept rush orders! If you need the item by a particular date, PLEASE contact us before ordering so we will let you know if we can make it or not! We are not responsible for any shipping delays as we have no control over shipping time.

Shipment takes approximately 5 to 25 business days to reach destination countries.

DELIVERY

Postal deliveries: If you haven’t received your package based on the above estimates. Please kindly contact with us.